Privacy Policy

1. Who We Are

This website is operated by TT Mobile Tyre Fitting 24/7, a mobile tyre fitting business based in Birmingham, West Midlands. You can contact us at:

Email: info@ttmobiletyre.co.uk
Phone / WhatsApp: 07762 455291
Address: Birmingham, West Midlands

2. What Data We Collect

We don’t take bookings through this website — you arrange a job by phone or WhatsApp. When you do, we note what you tell us so we can do the job:

• Your name and phone number (and your WhatsApp messages, if you message us)
• Where the car is
• Your vehicle registration, and your tyre size and preferences
• Anything else you choose to tell us about the job

Price checker. If you check your call-out price on this website, the postcode you type — or, if you tap “Use My Current Location”, your phone’s location — is sent to our server to work out the distance from our base. We look the postcode up with postcodes.io (a free UK postcode service); for a location we also ask OpenStreetMap for the nearest street name. We don’t save the postcode or location.

Visiting the site. Like any website, our hosting keeps basic technical logs (such as your IP address, browser type and the pages requested) to keep the site running and secure.

3. How We Use Your Data

• To give you a price and arrange, carry out and follow up the job you ask for
• To work out the call-out charge for where you are
• Through Google Analytics and Google Ads cookies (section 8): to see how people find the website and which of our Google adverts bring enquiries

We don’t use your details for marketing, and we don’t send unsolicited messages.

4. Legal Basis for Processing

• Your job — to do what you ask us to (a contract, or the steps before one)
• Google Analytics and Google Ads cookies — our legitimate interest in understanding how people find us and whether our adverts work; you can turn them off at any time (section 8)
• Site logs, security and the anonymous tap count — our legitimate interest in running a safe, working website
• Records we must keep by law (for example for tax) — legal obligation

5. Who We Share Your Data With

We don’t sell, rent or trade your personal information. It’s only shared where needed:

• With our tyre supplier, when we need to order your particular tyre
• With the services that run this website: our hosting provider, and postcodes.io and OpenStreetMap for the price checker
• With Google (Analytics and Ads), through their cookies — unless you turn them off (section 8)
• With WhatsApp (Meta), which carries any messages you send us
• Where the law or a regulator requires it

6. How Long We Keep Your Data

We keep job details only as long as we need them to deal with any follow-up after the job, and for as long as the law requires us to keep business and tax records. Google keeps analytics and advertising data under its own retention settings.

7. Your Rights

Under UK GDPR, you have the right to:

• Access — ask for a copy of the personal data we hold about you
• Rectification — ask us to correct anything that’s wrong
• Erasure — ask us to delete your data where there’s no longer a reason to keep it
• Restriction — ask us to limit how we use your data
• Objection — object to our use of your data
• Turn off tracking — turn Google Analytics and Google Ads cookies off at any time (section 8)

To use any of these rights, email info@ttmobiletyre.co.uk. We’ll reply within one month.

8. Cookies & Anonymous Tap Counting

Google Analytics and Google Ads. This website uses Google Analytics and Google Ads cookies to see how people find us and which of our Google adverts lead to calls or WhatsApp messages. See how Google uses this information.

Turning them off. You can turn these cookies off at any time with “Cookie settings” at the bottom of every page (or the button below) — we then stop loading them and remove the ones already set. If your browser sends a Global Privacy Control signal, we don’t load them at all. You can also block cookies in your browser settings, or use Google’s Analytics opt-out and Google’s ad settings.

What we keep in your browser. Your cookie setting, if you change it, and a note that the WhatsApp chat box has already opened once during your visit. Neither identifies you.

Anonymous tap counting. We count, without cookies, how many times the Call and WhatsApp buttons are tapped and on which page — a simple total such as “14 call taps on 13 May”, kept on our own server. No personal data, device identifiers or IP addresses are kept with it.

Cookie settings

9. Security

Your data is stored securely and access is restricted to authorised personnel only. Our website uses HTTPS to encrypt data in transit.

10. Complaints

If you have a concern about how we handle your data, please contact us first at info@ttmobiletyre.co.uk. If you remain unsatisfied, you have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO) at ico.org.uk.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.

12. Copyright & Intellectual Property

All content on this website — including but not limited to text, page layouts, service descriptions, location content, tyre guides, and blog articles — is the original work of TT Mobile Tyre Fitting 24/7 and is protected by UK and international copyright law.

Reproduction, republication, scraping, or copying of any content from this site — whether in whole or in part, and whether by automated means or manually — is strictly prohibited without prior written permission.

If you believe your own copyright has been infringed on this site, or if you wish to report unauthorised reproduction of our content, please contact us at info@ttmobiletyre.co.uk. Violations will be reported to Google under the DMCA and to relevant hosting providers for takedown action.