Privacy Policy

1. Who We Are

This website is operated by TT Mobile Tyre Fitting 24/7, a mobile tyre fitting business based in Birmingham, West Midlands. You can contact us at:

Email: tontohubltd@gmail.com
Phone / WhatsApp: 07762 455291
Address: Birmingham, West Midlands

2. What Data We Collect

When you submit a booking through our website, we collect the following information:

• Full name
• Phone number
• Home or delivery address
• Postcode
• Vehicle registration number
• Tyre size and brand preference
• Any additional notes you choose to provide

We also collect basic technical data automatically when you visit our site, such as your IP address, browser type and the pages you view. This is standard web server logging.

3. How We Use Your Data

We use your personal information solely to:

• Process and confirm your tyre fitting booking
• Contact you to confirm your appointment and arrival time
• Provide the mobile tyre fitting service you have requested
• Calculate the call-out charge for your location

We do not use your data for marketing purposes and we do not send unsolicited emails or messages.

4. Legal Basis for Processing

We process your personal data on the basis of contract performance — that is, we need this information to provide the service you have booked. Without it, we would be unable to complete your tyre fitting appointment.

5. Who We Share Your Data With

We do not sell, rent or trade your personal information to any third party. Your data is only shared in the following limited circumstances:

• With our tyre supplier (G2 Tyres) where necessary to source your specific tyre
• Where required by law or a regulatory authority

6. How Long We Keep Your Data

Booking records are kept for up to 12 months from the date of your appointment, after which they are deleted. This period allows us to resolve any queries about past jobs.

7. Your Rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct any inaccurate data
• Erasure — ask us to delete your data where there is no longer a reason to hold it
• Restriction — ask us to limit how we use your data
• Objection — object to our use of your data

To exercise any of these rights, email us at tontohubltd@gmail.com. We will respond within 30 days.

8. Cookies

This website does not use tracking cookies or advertising cookies. We do not use Google Analytics, Facebook Pixel, or any third-party tracking tools. The only data stored in your browser is what is strictly necessary for the booking form to function during your visit.

9. Security

Your data is stored securely and access is restricted to authorised personnel only. Our website uses HTTPS to encrypt data in transit.

10. Complaints

If you have a concern about how we handle your data, please contact us first at tontohubltd@gmail.com. If you remain unsatisfied, you have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO) at ico.org.uk.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.

12. Copyright & Intellectual Property

All content on this website — including but not limited to text, page layouts, service descriptions, location content, tyre guides, and blog articles — is the original work of TT Mobile Tyre Fitting 24/7 and is protected by UK and international copyright law.

Reproduction, republication, scraping, or copying of any content from this site — whether in whole or in part, and whether by automated means or manually — is strictly prohibited without prior written permission.

If you believe your own copyright has been infringed on this site, or if you wish to report unauthorised reproduction of our content, please contact us at tontohubltd@gmail.com. Violations will be reported to Google under the DMCA and to relevant hosting providers for takedown action.